Good samaritan left with bloody car, cleaning bill

Disclaimer: This story contains graphic content

SURREY, BC – A Good Samaritan from Surrey, BC is facing a huge cleaning bill after a shooting victim broke into his car and demanded to be taken to the hospital.

The woman said she is traumatized by what happened and now feels abandoned by the system that is supposed to help her get back on her feet.

Given the sensitivity of the topic and concerns for her safety, CTV News agreed to identify her under the pseudonym “Jane”.


The ordeal began at 128A Street and 100th Avenue in Surrey on Thursday night.

Jane was driving her son home from an appointment when she came across a seriously injured and distraught man.

Panicking, she told her son to get out of the car, run the short distance home to be safe with her family, and call 911.

“I don’t have automatic locks on my car, so I couldn’t lock the doors,” he said.

That’s when she says the man got into her car without permission and demanded she take him to the hospital.

“I really didn’t have time to think. I thought she was going to die,” she said. “I was afraid that he was going to shoot me. Did he have a gun? I don’t know, right? She told CTV News in an interview the next morning.

She said the man was bleeding profusely and his hand appeared to be missing.

“I didn’t know at the time, is he a bad guy? He Is he a good guy? she said.

Jane took the man to the emergency room at Surrey Memorial Hospital and he collapsed.

He didn’t even get his name, but police later confirmed he was a 38-year-old man they knew.


Jane was driven home from the hospital by the police.

She said her car was initially seized as evidence but was later returned to her driveway.

However, he was surprised by the condition in which it was returned.

The interior was still drenched in blood.

Large puddles covered the passenger seat and there were handprints on the door and steering wheel.

Jane said she is traumatized and shoots herself every time she sees her car.

“It’s like a recording that plays over and over in my head,” he told CTV News.

You can’t drive it in its current state and your family is now paying the price.

“I haven’t been able to take my son to his autism therapy appointments,” Jane said, adding that she needs them badly after seeing the man’s injuries and all the blood.

“He’s drawing pictures of what the man’s arm looked like and things like that.”

The family doesn’t have many other options to take him to appointments.

“He has so many sensory issues that he can’t get on the bus, it scares him. Any loud sound, anything like that, he just goes crazy,” Jane explained.


Jane said the investigators who took her statement told her to contact ICBC to have her car cleaned.

“ICBC, they say they don’t cover it,” he said.

The insurer later clarified to CTV News that this is because it does not have comprehensive coverage with ICBC.

“Generally, in a situation like this, optional comprehensive auto insurance would cover the cost of repairing the vehicle for those customers who purchased it from ICBC or a private insurer,” Crown Corporation wrote in an emailed statement.

ICBC said it advised Jane to contact Victim Services for support.

“To be clear, ICBC does not deny a claim from (Jane), but unfortunately there is no claim to consider based on her insurance coverage with us,” the statement added.

Janes said RCMP Victim Services has visited her multiple times but will not facilitate or pay for the cost of cleaning her vehicle, even though it is used as evidence.

Instead, she was referred to the province’s Crime Victims Assistance Program.

“The role of our Surrey RCMP Victim Services caseworkers is to provide crime victims/witnesses with referrals to support resources, including but not limited to providing Crime Victim Assistance applications,” said Cpl . Vanessa Munn in an email to CTV News.

However, Munn said social workers cannot file a claim on behalf of an individual.

“I feel like maybe they should make the phone calls for me, knowing all my information,” Jane said.

She said trying to figure out her next steps has been daunting as she tries to come to terms with what happened to her.

“I’m so screwed up in my head I can’t even speak properly, you know? So I don’t know, it’s very difficult. It’s traumatizing,” she said.


The CVAP program provides financial benefits to help offset financial losses and aid in recovery.

That includes counseling, transportation and related expenses, and crime scene cleanup.

However, Jane will have to pay for services up front and then wait to be reimbursed, and there is no guarantee that her application will be approved.

“When a claim for benefits has been accepted, the Crime Victims Assistance Program can pay for services upon receipt of the bill directly from the service provider,” the Ministry of Public Safety and Attorney General said in an email to CTV News. .

Because Jane is a single mother with a disability, she can’t pay the bill up front.

“I feel like I’m a victim, totally. I am victimized and stuck with this crap and how do I move on?

His loved ones are also frustrated with the process.

“No one is willing to take responsibility for the situation and in the meantime it’s not their fault this happened,” his friend Brandon Ward said.

Ward said putting a victim through this type of process sends the wrong message to the Good Samaritans.

“Looking back and seeing what he’s been through, why would anyone want to stop and help someone knowing this can happen?” Ward questioned.

“I kind of feel like yeah, I’m being punished for it,” Jane said.

The family is now fundraising in hopes of covering the cleanup, but says they never imagined trying to do the right thing would come at such a high cost.

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