BCD Inquiry: Telecommuting Security Policies Need Attention

The vast majority of travelers say their employer prioritizes their health, safety and security on business trips, although a smaller percentage said they feel supported in remote work situations, according to a recently published BCD Travel survey of 674 travelers.

In an August BCD survey, 76 percent of respondents said their employers “definitely” prioritized their well-being, and an additional 19 percent said their employers “probably” did. Additionally, 68 percent of respondents said their company had a travel risk management policy, 29 percent said they did not know if their employer had one, and 3 percent said they did not.

The majority of travelers reported feeling relatively safe on business trips, with 75 percent saying they rarely or never felt safe on business trips. The most common cause of anxiety was walking on the streets, when 44 percent of travelers felt least safe, followed by driving in unfamiliar places with 43 percent and 40 percent using public transportation.

However, travelers were less confident about safety and security policies when working remotely. 36 percent of respondents said they were always supported when working remotely, but 18 percent said they were not, and an additional 25 percent didn’t know.

A smaller percentage, 16 percent, said their company offers medical or safety support if something happens while traveling for leisure as a follow-up to a business trip. Twenty percent said that their company did not know this, and the majority, 64 percent, said that they did not know their company’s policy.

BCD global COO and chief commercial officer Mike Janssen said in a statement that companies need to “move from managing travel risks to managing people risks” because the workforce has changed in recent years. “Today’s care policies must respond to the realities of a hybrid or ubiquitous workforce, as well as changing values ‚Äč‚Äčaround traveler well-being.”